Need help with an order or have a product question? We’re happy to help.

Customer Support

Email: support@purefoodonline.com

For order questions, include your order number and a short description of what you need. If an item arrived damaged or incorrect, please include photos of the product and packaging.

Wholesale & Business Inquiries

Email: wholesale@purefoodonline.com

Tell us about your business, the products you’re interested in, and your expected order quantities.

Response Time

Our team responds during 9 AM - 1 PM EST. Please allow 1–2 business days for a reply.

Business Details

Pure Food
10 Wanless Ave #201, Toronto, ON M4N 1V6

Please contact us before sending any returns. Our mailing address may differ from the authorized return address.